The Windows Experience Index for your system could not be computed. A message that will appear when “rate-ul” The operating system cannot be completed.
Performance Information and Tools. The Windows Experience Index for your system could not be computed. Cannot complete assessment. The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver, or other component.
A stressful and worrying error for whom he wants to Test system performance, especially when certain large programs do not settle until the rating checks.
The main cause of this error is video plate insufficient / incompatible for Windows 7 or Windows Vista. In this case it is necessary to buy a new video card. There are also happier cases where a sufficient one is Update to video drivers For Windows Experience Index can be completed.
The happiest users who meet this error are the ones using Kaspersky Internet Security 2010 or Kaspersky AntiVirus 2010.
Seems like a security module of Kaspersky 2010 blocks the completion of the Windows Experience Index process.
winsat.log :
1535611 (3512) – winsatlogging.cpp:0815: — START 20091111 18:58:35 PM —
1535627 (3512) – winsatmain.cpp:4305: Command Line = “D:Windowssystem32winsat.exe” formal -restart clean -cancelevent 6fcb3100-32ca-4c72-819e-ab777a31bdba
1535627 (3512) – winsatprocesswinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1535814 (3512) – winsatmain.cpp:4478: > IsFormal=TRUE IsMoobe=FALSE.
1535861 (3512) – winsatmain.cpp:4589: Watch dog system enabled
1535876 (3512) – winsatmain.cpp:4604: Main watch dog timer set to 1200.0 seconds
1536313 (3512) – winsatmain.cpp:2494: > DWM Running.
1536500 (3512) – winsatmain.cpp:2501: > turning off DWM.
1536500 (3512) – winsatmain.cpp:2474: > EMD service will be restored on exit.
1537218 (3512) – winsatsyspowertools.cpp:0983: > Read the active power scheme as ‘8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c’
1537218 (3512) – winsatmain.cpp:2797: > power policy saved.
1537499 (3512) – winsatsyspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c’
1537499 (3512) – winsatmain.cpp:2818: > power policy set to maximum.
1538357 (3512) – winsatlogging.cpp:1763: ERROR: pahse enter/leave imballance
1538357 (3512) – winsatmain.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1538357 (3512) – winsatmain.cpp:1775: > Run Assessment features
1538575 (3512) – winsatmain.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
1546469 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1553582 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1560509 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
1577591 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
1598245 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1605172 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
1612114 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
1640958 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
1676667 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname GeomF4 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 150;200;241 -batchcnt C(50);C(200);C(300) -objs C(12);C(26);C(45) -noalpha -geomf4shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
1686199 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
1695060 (3512) – winsatmain.cpp:1775: > Run Assessment d3d -dx10 -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff 5 -cbufp 6
1701752 (3512) – winsatmain.cpp:1775: > Run Assessment mfmedia -input D:WindowsPerformanceWinSATwinsat.wmv -nopmp
1704544 (3512) – winsatmain.cpp:1775: > Run Assessment mediaex -input D:WindowsPerformanceWinSATClip_1080_5sec_MPEG2_HD_15mbps.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1714669 (3512) – winsatmain.cpp:1775: > Run Assessment mediaex -input D:WindowsPerformanceWinSATClip_1080_5sec_VC1_15mbps.wmv -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1721502 (3512) – winsatmain.cpp:1775: > Run Assessment mediaex -input D:WindowsPerformanceWinSATClip_480i_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1730924 (3512) – winsatmain.cpp:1775: > Run Assessment mediaex -input D:WindowsPerformanceWinSATClip_480p_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1740081 (3512) – winsatmain.cpp:1775: > Run Assessment mediaex -input D:WindowsPerformanceWinSATClip_1080_5sec_10mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
1747523 (3512) – winsatmain.cpp:1775: > Run Assessment mediaex -input D:WindowsPerformanceWinSATClip_480_5sec_6mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
1754870 (3512) – winsatmain.cpp:1775: > Run Assessment media -input D:WindowsPerformanceWinSATwinsatencode.wmv -encode D:WindowsPerformanceWinSATwinsat.prx
1765057 (3512) – winsatmain.cpp:1775: > Run Assessment moobego
1765057 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -encryption -up
1775135 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -compression -up
1785291 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -encryption2 -up
1795431 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -compression2 -up
1805524 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -encryption
1815680 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -compression
1825866 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -encryption2
1836022 (3512) – winsatmain.cpp:1775: > Run Assessment cpu -compression2
1846209 (3512) – winsatmain.cpp:1775: > Run Assessment mem
1851357 (3512) – winsatmain.cpp:1775: > Run Assessment disk -seq -read -n 0
1869266 (3512) – winsatmain.cpp:1775: > Run Assessment disk -ran -read -n 0
1884460 (3512) – winsatmain.cpp:1775: > Run Assessment disk -scen 2009 -drive D:
1977297 (3512) – winsatprocessresults.cpp:0962: > Wrote cpu expression compression score to the registry 145
1977297 (3512) – winsatprocessresults.cpp:1004: Total physical mem available to the OS : 1.99 GB (2,145,378,304 bytes)
1977297 (3512) – winsatprocessresults.cpp:1481: > Wrote disk score to the registry 520
1977312 (3512) – winsatprocessresults.cpp:4353: The Disk Responsiveness Metric is being capped
1977328 (3512) – winsatmain.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1977655 (3512) – winsatprocessresults.cpp:0962: > Wrote cpu expression compression score to the registry 145
1977655 (3512) – winsatprocessresults.cpp:1004: Total physical mem available to the OS : 1.99 GB (2,145,378,304 bytes)
1977655 (3512) – winsatprocessresults.cpp:1481: > Wrote disk score to the registry 520
1977671 (3512) – winsatprocessresults.cpp:4353: The Disk Responsiveness Metric is being capped
1977671 (3512) – winsatmain.cpp:4740: ERROR: Unable to save validated results.
1977811 (3512) – winsatsyspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c’
1977811 (3512) – winsatmain.cpp:2859: > Power state restored.
1977811 (3512) – winsatmain.cpp:2874: > Successfully reenabled EMD.
1978014 (3512) – winsatwatchdog.cpp:0311: Watch dog system shutdown
1978014 (3512) – winsatmain.cpp:4913: > exit value = 1.
Error resolution “The Windows Experience Index for your system could not be computed” :
1. Open Kaspersky Settings and disable Self-Defense.
2. Close the antivirus: Click-right on the icon in the corner (right-down) and exit.
3. Re-run the assessment.
We met this problem on Windows 7 and I tested with Kaspersky Anti-Virus 2010 and Kaspersky Internet Security 2010.
