Multi useri care au instalat pe Windows XP หรือบน Windows Vista- K7 TotalSecurity หรือ K7 Antivirus, s-au confruntat cu o problema atunci cand au dorit sa renunte la acest program de securitate online & โปรแกรมป้องกันไวรัส-     
Urmand procedeul standard de dezinstalare a unei aplicatii, adica via Control Panel & Add / Remove Programs, software-urile K7 TotalSecurity และ K7 Antivirus nu pot fi dezinstalate. Odata apasat butonul de ถอนการติดตั้ง, apare o ข้อผิดพลาด care blocheaza procesul de dezinstalare.     
In sprijinul utilizatorilor care intampina aceasta problema, a venit chiar compania care a produs aceste software-uri.     
K7 TotalSecuirty Removal Tool & K7 Antivirus Removal Tool, este o aplicatie foarte mica, care nu necesita instalare, si care va dezinstaleaza software-ul de protectie: K7 Antivirus หรือ K7 TotalSecuirty- 

การดาวน์โหลด K7 TotalSecuirty Removal Tool & K7 Antivirus Removal Tool
Utilizatorii de Windows Vista / Windows 7 vor trebui sa ruleze aplicatia de mai sus cu สิทธิ์ของผู้ดูแลระบบ-
Daca ne uitam putin in urma, ne-am mai confruntat cu o problema asemanatoare. Cei care isi dezinstalau AVG Antivirus, nu mai puteau instala Kaspersky Anti-Virus / KIS. Problema se rezolva foarte usor cu o modificare in registrii (Windows Registry).
 
			